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KPI (Key Performance Indicators)

CATEGORY

Human Resources

Definition

Key performance indicators (KPIs) are quantifiable metrics used to measure and evaluate the performance of a business, department, team, or individual against strategic objectives, goals, or targets. KPIs help organizations monitor progress, identify areas for improvement, and make data-driven decisions to optimize performance and achieve desired outcomes in areas such as sales, marketing, operations, finance, and customer service.

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