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Reverse Logistics

CATEGORY

Supply Chain

Definition

Reverse logistics is the process of managing the return, exchange, repair, refurbishment, or disposal of products or materials from the point of consumption back to the point of origin or to other appropriate destinations within the supply chain. It involves handling customer returns, managing product recalls, recycling, and managing end-of-life products to recover value, reduce waste, and optimize the reverse flow of goods while minimizing costs.

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