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CRM (Customer Relationship Management)

CATEGORY

Tools

Definition

Customer relationship management (CRM) is a strategy, process, or technology platform used by businesses to manage interactions and relationships with current and potential customers. CRM systems typically include features for tracking customer interactions, managing sales leads, analyzing customer data, and improving customer engagement and retention.

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APEC Business Travel Cards

The APEC Business Travel Card (ABTC) is a travel document that facilitates easier and faster entry for business travelers into APEC member economies. It provides cardholders with expedited immigration processing and visa-free entry into participating countries.

Private Limited Company (Ltd)

A Private Limited Company (Ltd) is a type of company where the ownership is divided into shares held by a small number of shareholders. The liability of shareholders is limited to the amount unpaid on their shares, and the company’s shares cannot be traded publicly on the stock exchange.

Limited Liability Partnership (LLP)

A Limited Liability Partnership (LLP) is a business structure where partners have limited personal liability for the debts and obligations of the partnership. Each partner’s liability is limited to their investment in the LLP, and they are protected from the actions of other partners.

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